Privacy policy

Last Updated: November 3, 2026

Mxxcy ("we," "us," or "our") operates https://mxxcy.com/, an online store powered by Shopify.

This Privacy Policy describes how personal information is collected, used, disclosed, and protected when customers visit our website, make purchases, or contact us.

1. Information We Collect

Depending on your interactions with our services, we may collect:

Name, email address, and telephone number
Billing and shipping addresses
Order details, transaction information, and purchase history
Shipping, returns, and refund information
Customer support correspondence
Device, browser, IP address, and website usage information
Cookies and similar technologies, where applicable

Payment information is processed through the payment providers made available during checkout.

2. How We Use Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Provide customer assistance
Process returns and refunds
Send transactional communications
Prevent fraud and maintain security
Improve website operations
Meet applicable legal requirements
Send marketing communications where permitted

3. Shopify and Service Providers

Our online store is powered by Shopify.

We may share necessary information with service providers supporting payment processing, order fulfillment, delivery, customer support, fraud prevention, analytics, and marketing where enabled.

4. Cookies

Our website may use cookies and similar technologies to provide essential shopping functionality, remember preferences, analyze website activity, and support advertising where enabled.

Customers can manage certain preferences through available privacy controls and browser settings.

Where required by law, non-essential tracking is subject to applicable consent or opt-out mechanisms.

5. Information Sharing

Personal information may be disclosed to authorized service providers where necessary for business operations and legal compliance.

Advertising-related information processing is subject to applicable privacy rights.

6. Data Security

We use reasonable technical and organizational safeguards to help protect personal information.

No internet-based system can guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, and meet legal obligations.

8. Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or obtain copies of certain personal information and to opt out of qualifying data sharing or targeted advertising.

To submit a privacy request, email hello@mxxcy.com.

We may request identity verification where appropriate.